Dr. Fadi Raffoul
Family, Implant & Cosmetic Dentistry
787 West Lumsden Road, Brandon
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2 months ago
Everyone was super nice and very understanding of some of the previous problems I've had with different dental offices. I felt very comfortable with the doctor and all the staff.
Felt l needed to post an update. The dentures they … More have delivered are great. They have required adjustments to the lower denture partially because of previous non-fitting appliances l had in the past which we had discussed from the beginning.
The staff have been do nice and understanding with the small tweaks and adjustments to alleviate sore spots. This lady time I was SO happy because I finally had my smile back and was speaking so much better. Later in the day I had developed a new sore area which might resolve itself but I called to set an appointment just in case do that I wouldn't have to schedule something as an emergency. That's when for the very first time I was told that any more adjustments l would be charged extra for.
Exactly how many adjustments are allowed for the money I was quoted really should have been discussed at the time of the quote. I was very clear from the beginning that the problems I had for the past 16 months (one dentist sold the practice during the time I was waiting for my dentures to be delivered) would make my case difficult and if they had quoted more money because of this I was okay with it. Now I'm feeling a little blindsided by this and afraid to move forward and wondering if I can just deal with pain depending on how much money they are going to charge which no one has discussed with me.
The doctors and technicians are talented and present compassion but it is still a business so get everything in writing down to the minute details. -
a month ago
Wonderful experience. I was not even done filling out my paperwork before they called me in. Great customer service. Everyone is very friendly and make sure you’re taken care of. From the receptionist, to the person taking the X-rays, … More to the dental hygienist and dentist, they’re all amazing! The office is beautiful and very clean. Will definitely continue my care with them and most definitely recommend them. -
4 months ago
This place is great. Everyone that worked there was very pleasant and calming (very important at the dentist lol). I had to get a deep cleaning done, and I was pretty nervous since my last deep cleaning was painful. However, my dental hygienist, … More Lindsey was AMAZING. Like 10/10 she was knowledgeable, super reassuring and calming, and friendly. I definitely would recommend her for any dental needs. Also shout out to Alexis for being wonderful and helpful as well and explaining everything! Glad I found this place! -
8 months ago
I had Lindsey as my dental hygienist. She was great at her job. Never felt pain, my teeth look so good and the treatment was very professional. The whole staff in the office always makes my wife and I feel like we are part of their family. … More My wife and I loved our experience and treatment. We recommend this Dentist office, Lindsey and everyone! Great place to go and get the best smile of your life! -
5 months ago
Very easy-going staff made me feel at home and relaxed I can't say that for other dentist I've encountered. They were very down-to-earth and showed that they cared about what they were doing. For me to feel relaxed is something … More to be noted because over the past couple of years I've had to deal with a little bit of anxiety problems.
The prices were a little high but the way that they treated me and explain things to me without using fear tactics, it's worth that little extra and I would do it again. -
a month ago
Look no further, this is the dentist you're looking for. I, like many, hadn't been to the dentist for years due to embarrassment and fear (12+ Years to be exact). I finally decided to go, expecting to be scolded like a child for … More neglecting my teeth for so long (not that this would have been unfair of them) but that didn't happen at all. They were incredibly supportive, understand, and just glad that I was taking steps to improve not only my smile, but my health. A day after going for my first checkup in 12 years, I went back for a ~2hour cleaning. I can't put into words how considerate, and nice the young lady was who cleaned my teeth. She would pause 1000 times if I needed her to, although it wasn't necessary. Fast forward a couple weeks due to scheduling on my end and I got my bottom 2 wisdom teeth as well as two cavities in the top of my mouth removed and used IV anesthesia for the first time. I was a little intimidated, but can report back that the process in all only took an hour and a half, and I didn't feel any pain at all during the process.
I CANNOT stress enough, if you're in the area, stop waiting, don't be scared. Make the appropriate steps to fix your smile today, the 4.9 star reviews this place has is definitely for a reason. This if the first review I've taken the time to type on google, but the crew here deserves all the credit.
